Ola, Uber To Face Authorities Warmth Over Completely different Fares For iOS And Android Customers: Particulars Right here | Know-how Information
The Shopper Safety Authority (CCPA) has issued notices to in style cab companies, Ola and Uber, following allegations of various costs for a similar trip relying on whether or not prospects use Android or iOS units. Shopper Affairs Minister Prahlad Joshi introduced the event on Thursday.
“As a follow-up to the sooner remark of obvious Differential Pricing based mostly on the completely different fashions of mobiles (iPhones/ Android) getting used, Division of Shopper Affairs by the CCPA, has issued notices to main cab aggregators Ola and Uber, in search of their responses,” the minister acknowledged in a submit on X.
Ola and Uber have been requested to supply their responses to the notices.
As a follow-up to the sooner remark of obvious #DifferentialPricing based mostly on the completely different fashions of mobiles (#iPhones/ #Android) getting used, Division of Shopper Affairs by the CCPA, has issued notices to main cab aggregators #Ola and #Uber, in search of their…
— Pralhad Joshi (@JoshiPralhad) January 23, 2025
This adopted a number of complaints from commuters about variations in cab fares proven on Android units and iPhones for a similar rides.
Final month, Mr. Joshi warned the businesses concerned that there could be “zero tolerance for client exploitation” and instructed the CCPA to conduct an in depth investigation. He emphasised that if differential pricing was occurring, it could be a “blatant disregard” of client rights.
