CCPA Sends Discover To Apple Concerning iPhone Efficiency Points Publish iOS Replace | Expertise Information

New Delhi: India’s Shopper Safety Authority (CCPA) has taken motion in opposition to Apple Inc. following a surge of client complaints relating to efficiency points with iPhones after the discharge of the iOS 18+ replace. The announcement was made by Pralhad Joshi, the Shopper Affairs Minister, by means of X.  

Joshi talked about that the CCPA had reviewed complaints filed by means of the Nationwide Shopper Helpline: “The division, after analyzing client grievances, has issued a discover to Apple by means of the CCPA, looking for a response on the matter.”

After receiving complaints on the Nationwide Shopper Helpline relating to efficiency points in #iPhones following the iOS 18+ software program replace, the division, after analyzing these grievances, has issued a discover to #Apple by means of the CCPA, looking for a response on the matter.
— Pralhad Joshi (@JoshiPralhad) January 23, 2025

Apple Requested to Present Clarification

Apple has been requested to clarify the technical points some iPhone customers are going through after a current software program replace. Complaints about efficiency issues have been reported to the Nationwide Shopper Helpline, in response to PTI.

The discover provides to the rising regulatory scrutiny of Apple’s operations in India, an important marketplace for smartphone makers. Final yr, the central authorities additionally issued a warning to some Apple customers about two software program vulnerabilities, highlighting a “excessive threat of unauthorized entry, information theft, or management of the affected system by hackers.”

Apple Retailer app for India

Apple Launches Apple Retailer app in India

Apple has launched the Apple Retailer app in India which provides a customized buying expertise for customers. The app, now obtainable to Apple prospects within the nation, supplies custom-made suggestions to make shopping and shopping for simpler.

This launch is a key a part of Apple’s plan to strengthen its presence in India, particularly in smaller cities and cities to drive progress. The app works alongside the bodily flagship shops that opened in Mumbai and New Delhi in 2023. Apple has additionally introduced plans to open extra shops in Bengaluru, Pune, Delhi NCR, and Mumbai within the close to future.