Meta apologizes for error that uncovered some Instagram customers to violent content material

Meta is apologizing for a mistake that resulted in graphic and violent imagery showing within the Reels feeds of some Instagram customers.
“We now have mounted an error that precipitated some customers to see content material of their Instagram Reels feed that ought to not have been really helpful,” a Meta spokesperson stated Thursday in a press release, with out providing particulars on the character of the issue.
The apology got here a day after a number of Instagram customers reported receiving content material suggestions labeled as “not protected for work” on their Reels tabs within the type of short-form movies displaying gore and violence and marked with a “delicate content material” label.
Meta tries to guard customers from disturbing content material and removes particularly graphic or violent materials, in keeping with firm coverage.
The error follows a change in Meta’s coverage in January to finish its third-party fact-checking program and exchange it with a community-driven system much like utilized by Elon Musk’s X social media platform.