Misplaced Your Cellphone Or Cellular Bought Stolen On Practice? Know How Rail Madad App And Sanchar Saathi Portal Will Assist You | Expertise Information

New Delhi: Division of Telecommunications (DoT) has introduced collaboration with Railway Safety Pressure (RPF) for blocking, tracing and restoration of misplaced/stolen cellphones of rail passengers.

“DoT and RPF will work in collaboration for tracing and recovering misplaced/stolen cellphones of practice passengers. The Rail Madad app is now being interfaced with the DoT’s Sanchar Saathi platform,” mentioned a Ministry of Communications launch.

The Sanchar Saathi platform of DoT has the power of blocking the reported stolen/misplaced cell handsets, whereas Rail Madad app is a cell software developed by Indian Railways to help passengers in addressing and resolving their complaints or grievances throughout their practice journeys.

On this route, the onboarding of 17 Zones and 70+ Divisions of RPF has been began at Sanchar Saathi portal. Now the passengers can lodge grievance in regards to the misplaced/stolen cell handset at Rail Madad App. The complaints particulars will in flip be imported to Sanchar Saathi portal for blocking of misplaced/stolen cell handset for stopping its misuse, enabling its tracing and alert technology to the RPF.

Until date, utilizing CEIR facility of Sanchar Saathi, about 30 lakh cell units have been blocked, out of which round 18 lakh cell units have been traced, and three.87 lakh cell handsets have been efficiently recovered by the police. The state police of Telangana, Maharashtra, and Karnataka have demonstrated excellent efforts in leveraging this technique to reinforce public safety and repair.

Moreover, the DoT encourages residents to proceed reporting misplaced/stolen cellphones by way of the CEIR module of Sanchar Saathi(www.sancharsaathi.gov.in), fostering a collaborative effort to make telecom providers safer and user-friendly. The Division stays devoted to strict monitoring and immediate motion to guard client pursuits.

Residents can use Sanchar Sathi App to report misuse of telecom assets in cybercrime and cyber frauds.