M&S says private buyer information stolen in latest cyber assault

Marks & Spencer has revealed that some private buyer information has been stolen within the latest cyber assault, which might embrace contact particulars and date of births.

The Excessive Road big stated the private info taken might additionally embrace on-line order histories, however added the information theft didn’t embrace useable cost or card particulars, or any account passwords.

M&S was hit by the cyber assault some three weeks in the past and continues to be struggling to get companies again to regular, with on-line orders nonetheless suspended.

The retailer stated clients could be prompted to reset passwords for accounts “for additional peace of thoughts”.

M&S chief government Stuart Machin stated the corporate was writing to clients on Tuesday to tell them that “sadly, some private buyer info has been taken”.

“Importantly, there isn’t a proof that the knowledge has been shared,” he added.

M&S confirmed the contact info stolen might embrace individuals’s names, phone numbers and residential and e-mail addresses, however stated any card info taken wouldn’t be useable because it does maintain full card cost particulars on its techniques.

In an e-mail to clients, M&S operations director Jayne Wall stated: “You don’t want to take any motion, however you may obtain emails, calls or texts claiming to be from M&S when they aren’t, so do be cautious.

“Bear in mind that we are going to by no means contact you and ask you to supply us with private account info, like usernames, and we are going to by no means ask you to present us your password.”