Sebi resolves 4,239 investor complaints by way of SCORES portal in April

The Securities and Change Board of India (Sebi) resolved a complete of 4,239 investor complaints by way of its on-line grievance redressal platform, SCORES, within the month of April, the market regulator mentioned in a public discover on Friday.Throughout the month, Sebi obtained 4,341 new complaints. In consequence, the full variety of unresolved complaints stood at 4,263 on the finish of April, up barely from 4,161 complaints pending as of March 31, PTI reported.The regulator additionally reported that the common time taken by listed corporations and registered intermediaries to submit Motion Taken Studies (ATR) throughout April was eight days. For complaints beneath First Degree Evaluate, the common decision time was recorded at 4 days.SCORES, or the Sebi Criticism Redressal System, is a web based platform that allows traders to file and monitor complaints towards listed entities and Sebi-registered market intermediaries.As per the upgraded SCORES 2.0 framework, complaints are mechanically directed to the involved entities, that are mandated to reply with an ATR inside 21 days. If the investor is dissatisfied with the response, they might search a First Degree Evaluate inside 15 days. Throughout this evaluation interval, complaints stay categorized as pending, even when an ATR has already been submitted.In instances the place the grievance stays unresolved following the First Degree Evaluate, traders have the choice to escalate the matter to Sebi for a Second Degree Evaluate. The regulator additionally famous that complaints could also be closed if the investor opts for decision by way of the On-line Dispute Decision (ODR) mechanism.