Telcos Blacklist 1,150 Entities, Disconnect Over 18.8 Lakh Sources: Centre | Know-how Information
New Delhi: Telecom service suppliers have blacklisted 1,150 entities/people and disconnected greater than 18.8 lakh assets, the federal government mentioned on Wednesday, because it goals to additional management the unfold of spam calls and messages.
The actions led to a major discount within the complaints towards unregistered telemarketers (UTMs) — from 1,89,419 in August 2024 to 1,34,821 in January 2025, Minister of State for Communications and Rural Growth, Dr Chandra Sekhar Pemmasani, informed the Lok Sabha in a written reply to a query.
The Telecom Regulatory Authority of India (TRAI) amended the Telecom Business Communications Buyer Choice Rules (TCCCPR), 2018 on February 12. A buyer can now make a criticism about spam/unsolicited industrial communication (UCC) inside seven days of receiving spam as in comparison with earlier three-day time restrict.
The time restrict for taking motion by the entry suppliers towards the UCC from unregistered senders has been decreased from 30 days to five days, in accordance with the amendments. To make sure immediate motion towards the senders of UCC, the criterion for taking motion towards them has been revised and made extra stringent.
As in comparison with earlier criterion of “having 10 complaints towards the sender in final 7 days” to set off motion, it has been modified to “having 5 complaints towards the sender in final 10 days”, in accordance with the TRAI. These amendments will come into pressure after 30 days from the date of their publication within the official gazette.
Furthermore, the TRAI not too long ago issued instructions to disconnect all telecom assets of unregistered senders/UTMs, that are getting used for making spam calls and to blacklist such senders. Final month, the federal government warned telecom companies suppliers of wonderful as much as Rs 10 lakh over failure to implement revised laws coping with unsolicited industrial communication (UCC) and SMSes.
The amendments to the TCCCPR, 2018 intention to take care of evolving strategies of misuse of telecom assets and promote a extra clear industrial communication ecosystem for customers.
