Uber Advance Tip: What is that this function and why is it underneath scanner?
Earlier, ride-hailing platforms Ola and Uber had been served notices for alleged differential pricing for an identical rides based mostly on the person’s cellular working system — Android or iOS.
Experience-hailing platform Uber has obtained a discover from the Central Shopper Safety Authority (CCPA) over its ‘Advance Tip’ function. The regulatory authority has sought a proof from the corporate concerning the function that allegedly “forces or nudges” clients to get a ‘sooner pickup’.
What Is Uber’s Advance Tip Function?
It is a new function added by the corporate. Some customers noticed a message concerning an ‘advance tip’ possibility, which claimed that including an ‘advance tip’ would assist them get sooner pickup.
“The app reveals fastened tip quantities– Rs 50, Rs 75, and Rs 100– together with a message that reads: “Add a tip for sooner pickup. A driver could also be extra prone to settle for this trip in the event you add a tip,” the message reads.
The platform emphasised that the motive force would obtain 100 per cent of the tip chosen by the shoppers. Nonetheless, it additionally warned that after added, the tip can’t be modified.
Deeply Regarding
Reacting to this, Union Shopper Affairs Minister Pralhad Joshi mentioned that the follow is “unethical and exploitative”.
“The follow of ‘Advance Tip’ is deeply regarding. Forcing or nudging customers to pay a tip prematurely, for sooner service is unethical and exploitative. Such actions fall underneath unfair commerce practices. Tip is given as a token of appreciation not as a matter of proper, after the service,” Joshi mentioned.
“Equity, transparency and accountability have to be upheld in all buyer interactions,” he added.
Unfair Pricing Practices
Earlier, ride-hailing platforms Ola and Uber had been served notices for alleged differential pricing for an identical rides based mostly on the person’s cellular working system — Android or iOS.
Delhi Metro Ticketing Goes Stay On Uber App
In the meantime, Uber has introduced the rollout of metro ticketing on the Uber app, powered by the Open Community for Digital Commerce (ONDC), beginning with the Delhi Metro. In line with the corporate, three extra cities throughout India are slated to go dwell in 2025.
