Uber pronounces zero fee mannequin for auto drivers like Rapido

Experience hailing service supplier Uber has introduced in a software-as-a-service (SaaS)-based zero fee mannequin for auto drivers in Indi, the corporate introduced in a weblog publish on Monday, February 17, 2025.
Beneath this mannequin, auto drivers pays a hard and fast subscription payment to Uber quite than paying a fee per journey.
This comes a 12 months after rival Rapido expanded its subscription fee-based mannequin to autos and was introduced as a notification on the app on Tuesday, February 18, 2025.
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All of this comes at a time when many journey hailing platforms like Uber and Ola have witnessed a number of strikes from drivers over time because of the commissions they cost.
A number of complaints from prospects about service points have additionally been floating on social media.
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What it means for patrons
The app will solely recommend fares for a journey, however this may be finalised with a negotiation between the motive force and the rider.
Prospects have to pay the motive force straight in money or by way of UPI (utilizing the motive force’s UPI ID). Digital fee strategies like credit score/debit playing cards/ built-in UPI funds by Uber app or Uber credit can’t be used, guaranteeing that 100% of the funds go on to the motive force.
Uber will even not be responsible for journey cancellations from the motive force’s finish or drivers refusing to supply transportation companies at any level.
Since Uber is now not taking management of the rides, no GST might be collected from prospects or the drivers for auto journeys.
Nonetheless, the corporate has mentioned that security considerations throughout a journey could be reported by the app.
Uber had initiated a pilot model of such a subscription-based plan for auto rickshaw drivers final April. This was in six cities, ranging from Chennai, Kochi and Visakhapatnam.
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Uber additionally issued a disclaimer that it’ll solely act as a know-how platform connecting riders with unbiased driver companions and that it will not present any transportation companies. It’ll additionally now not have management on the execution, completion or high quality of the rides.