Uber to supply logistics providers by means of ONDC community, CFO Information, ETCFO

Highlights
- Uber is launching B2B logistics by means of the government-backed Open Community for Digital Commerce, beginning with meals deliveries and increasing to ecommerce, grocery, prescribed drugs, and healthcare logistics.
- Uber has partnered with the Open Community for Digital Commerce to allow metro ticket reserving, beginning with the Delhi Metro Rail Company, and plans to broaden to 3 extra cities in India.
- The mobility phase of the Open Community for Digital Commerce recorded a major improve in transactions, with 8.1 million transactions in February 2024, a 47% rise from the earlier October.
Trip-hailing firm Uber is about to roll out B2B logistics by means of the government-backed Open Community for Digital Commerce (ONDC) community, providing on-demand supply service to companies.
The service will start with meals deliveries and later prolong to sectors akin to ecommerce, grocery, prescribed drugs, and healthcare logistics, the corporate mentioned on Monday.
Its rival Ola and hyperlocal ecommerce startup Magicpin are already energetic within the meals and beverage (F&B) phase on ONDC. Magicpin’s fast supply providing, MagicNow, at present accounts for 13% of all meals supply orders on the platform, with plans to extend this share to twenty% within the coming months.
Ola additionally supplies logistics-as-a-service by means of the ONDC community.
Uber had earlier entered the meals supply enterprise in India with Uber Eats, however it bought its operations to meals supply platform Zomato for round $350 million (Rs 2,485 crore) in 2020.
Uber has additionally partnered with ONDC to supply metro ticket reserving by means of its app, beginning with Delhi Metro Rail Company (DMRC) tickets.
The service will quickly be prolonged to 3 extra cities in India, mentioned Prabhjeet Singh, president of Uber India & South Asia, with out disclosing additional particulars.
“ONDC’s protocol, which is now stay, scaled, examined, and dependable, permits us to make use of it to go stay with DMRC quicker, with a much more dependable infrastructure, and make it out there at scale a lot faster than we may have in any other case,” he mentioned.
Enabling metro tickets on the Uber community may also entice new clients to the platform, Singh mentioned.
Vibhor Jain, appearing chief government and COO of ONDC, mentioned, “As a worldwide platform, Uber’s preliminary enablement of metro ticketing and logistics unlocks new potentialities — from seamless multimodal journeys to unifying a fragmented logistics ecosystem.”
Jain was appointed as appearing CEO of ONDC final week following the resignation of former CEO T Koshy on April 9.
DMRC not too long ago partnered with ONDC, enabling commuters to e-book metro tickets by means of a number of client apps together with Rapido and Namma Yatri.
The mobility phase of ONDC has seen regular development, alongside a rise within the logistics sector. In February, ONDC recorded 8.1 million transactions within the mobility class, marking a 47% rise from 5.5 million orders in October 2024.
Uber, which competes with Ola Cabs, Rapido, and others, at present affords ride-hailing providers on four-wheelers, autorickshaws, two-wheeler taxis, and buses operated below Uber Shuttle, along with hyperlocal deliveries. Earlier this month, it launched Courier XL, a service that expands its logistics product Courier, to allow deliveries of enormous items.
Earlier, ET had reported that ride-hailing app Rapido is in talks with restaurateurs to introduce meals supply as a service on its platform, with a pilot programme anticipated to launch quickly in Bengaluru.
Uber, which operates in additional than 125 cities throughout India, has over 1.4 million month-to-month energetic drivers within the nation, making it the corporate’s third-largest market. In accordance with Uber’s chief expertise officer Praveen Neppalli Naga, the platform facilitated over a billion journeys throughout India in 2024.
Uber noticed its working income in India develop by 41% within the fiscal yr ended March 31, 2024, to the touch Rs 3,762 crore. The corporate managed to cut back its losses on the again of an enchancment in its ride-hailing providers and development in its assist and repair operations.