UPI outage: A number of customers say transactions failing; NPCI says working to resolve ‘intermittent technical points’

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Unified Funds Interface (UPI) companies have been affected with a number of stories of failure of transactions from throughout the nation.

The Nationwide Funds Company of India (NPCI), which manages the UPI operations, acknowledged the outage and mentioned that it was working to resolve the problem, hours after a number of customers flagged the problem.

“NPCI is at the moment dealing with intermittent technical points, resulting in partial UPI transaction declines. We’re working to resolve the problem, and can maintain you up to date. We remorse the inconvenience brought about,” the NPCI mentioned in a put up on X.

Saturday’s (April 12, 2025) outage occurs to be the second such incidence this month. On April 2, customers of the UPI funds server of some banks had additionally skilled some latency for a short time frame. This was a day after April 1 when banks expertise some procedural points owing to closing of the monetary 12 months. Providers have been nonetheless restored in each situations.

Outage monitoring web site Downdetector confirmed that customers first began experiencing points with the funds interface at about 11:50 a.m. on Saturday (April 12, 2025). At about 1:50 p.m. , the scenario continued to stick with 2,235 customers having reported their expertise. 

A number of customers confronted problem in paying even small quantities because the UPI transactions failed. Some customers reported that they obtained the error message “Recipient’s financial institution community is down. You’re not capable of make fee to your recipient’s financial institution. Please attempt paying to a unique checking account.”