Vodafone Concept (Vi) Introduces Baggage Safety in All Postpaid Worldwide Roaming Packs

Vodafone Concept (Vi) launched a brand new baggage safety service with its postpaid worldwide roaming plans on Monday. The brand new service was launched in India in partnership with Blue Ribbon Baggage, a US-based misplaced baggage concierge service. Accessible with all postpaid worldwide roaming plans with an add-on, the service will compensate customers if their baggage is delayed or misplaced whereas travelling by way of flights. The telecom operator stated that the service will present its customers with an extra security internet to enhance their journey expertise.

Vodafone Concept Introduces a Baggage Safety Service for Postpaid Customers

In a press launch, the telecom operator introduced the brand new service for its postpaid customers. Baggage safety service is being supplied as an add-on service for all postpaid customers who recharge their SIM card with a global roaming plan. The corporate’s service shall be relevant to all worldwide roaming plans.

Citing a 2024 report by Société Internationale de Télécommunications Aéronautiques SITA), a Switzerland-based IT and communication companies supplier for the air transport trade, the telecom operator claimed that greater than 36 million baggage have been mishandled globally final 12 months, which raises issues about baggage safety for travellers. Vi acknowledged that the brand new service is being launched to offer customers with an extra layer of security for his or her baggage.

To avail of the service, Vi postpaid customers might want to first buy a global roaming pack, after which activate Baggage Safety at an extra price of Rs. 99. Customers may even must register with Blue Ribbon Baggage earlier than their flight Whereas travelling on flights, if a consumer finds their baggage to be misplaced or delayed, they should file a report with each the airline in addition to Blue Ribbon Baggage inside 24 hours of touchdown.

The misplaced baggage concierge service supplier will then observe and expedite the return of the baggage utilizing its international community. In case the luggage will not be returned inside 4 days (96 hours), Blue Ribbon Baggage will present a compensation of Rs. 19,800 per bag to the consumer. Notably, the compensation can solely be availed for as much as two baggage per consumer.