X Consumer Criticizes Mahindra’s Service On Be6e Launch Publish, Anand Mahindra’s Sharp Response Stuns Netizens | Auto Information

X Consumer Criticizes Mahindra’s Service On Be6e Launch Publish, Anand Mahindra’s Sharp Response Stuns Netizens | Auto Information

Social media is likely one of the quickest methods to speak even to the very best echelons of any firm. Social media customers usually take to X, Linkedin and even Instagram to both reward or register their complaints with involved corporations. One such current episode escalated right into a social media battle when comic Kunal Kamra posted concerning the degrading service high quality of Ola Scooters. Kamra’s publish didn’t go properly with Ola founder Bhavish Aggarwal and the duo landed right into a social media disagreement. Now, an X consumer suggested Mahindra & Mahindra CEO to enhance high quality and different points associated to the corporate’s automobiles/SUVs providing and never solely to deal with new launches. 

The consumer commented on an X publish made by Anand Mahindra after M7M launched its new electrical automobile vary of Be6e and XEV 9e. In his publish, the consumer mentioned, “You higher repair your floor degree problems with present automobiles, service centres, spare elements points, workers behaviours first. Earlier than displaying sky-high shallow aspirations. Each single product of yours is for individuals who do not examine and analysis, the media is stuffed with complaints, I will not discuss concerning the appears of your merchandise as a result of that is subjective nonetheless your automobiles stand nowhere in any respect close to Hyundai in relation to aesthetics. You both overdo or do very very overdo and make gobar kinda designs. Be6e isn’t any exception you made one other ajooba wanting automotive which shall be an eyesore in a few months.” 

The consumer additional added, “I do not know in case your design crew otherwise you your self have such unhealthy style. However severely your automobiles are for individuals who need a mountain-size automotive in 2011 and do not know about reliability and high quality. I severely hope and want that Mahindra and Tata may be the brand new Maruti and Hyundai for the world however to this point solely dissatisfied.”

Nevertheless, not like Bhavis, Anand Mahindra took the suggestions in a constructive method and mentioned that Mahindra has come a great distance and is able to go miles additional. “We have now a protracted technique to go. However please take into account how far we have now come. After I joined the corporate in 1991, the economic system had simply been opened up. A worldwide consulting agency strongly suggested us to exit the automotive enterprise since we had no probability, of their view, of competing with the overseas manufacturers that may enter. Three many years later, we’re nonetheless round and competing fiercely. We have now used all the encompassing cynicism, scepticism—and even rudeness, as in your publish—to gas our starvation to succeed. Sure, we have now miles to go earlier than we sleep. There isn’t a room for any complacency and steady enchancment will proceed to be our mantra. However thanks for feeding the hearth in our bellies….” mentioned Anand Mahindra.

Netizens have been impressed with Mahindra’s manner and sober response. “It’s heartening to see you’re taking the criticism to gas the starvation,” mentioned one X consumer.

“What a heart-warming reply Anand ji. Strategy to go. India must assist such level-headed proprietors and types with grit and iron will,” mentioned one other X consumer.



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