Xiaomi 15 Extremely patrons upset over lacking Pictures Kits; Firm responds
Xiaomi India, final week, addressed rising considerations from its group by way of its official social media channels, concerning points confronted by clients who had pre-ordered the Xiaomi 15 sequence on Amazon. The corporate acknowledged the scenario and reassured affected patrons that it’s actively engaged on a decision.
For these uninitiated, many patrons of the Xiaomi 15 Extremely expressed their frustration on X after receiving their pre-ordered gadgets with out the promised Pictures Equipment Legend Version. This package had been marketed as a part of the bundle for many who positioned a pre-order.
At launch, the Xiaomi 15 Extremely was launched to the Indian market at a worth of ₹1,09,999. Alongside the cellphone, clients who pre-booked have been meant to obtain the Pictures Equipment Legend Version at no further value. The package, which was marketed as an add-on, was not included in a number of clients’ deliveries as soon as the cellphone went on sale earlier this month on April 3.
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Buyer Reactions And What Occurred
One of many customers who raised the problem was well-liked YouTuber Kunal Malhotra. He shared that though he had pre-ordered the Xiaomi 15 Extremely, the pictures package was lacking from his supply. After contacting Amazon’s customer support, he was supplied an Amazon reward card value ₹9,999, which he was suggested to make use of to order the package individually.
One other buyer, identified on-line as Ezi Tech, reported the identical concern. After getting in contact with Amazon’s assist crew, he too was issued a ₹9,999 reward card as compensation for the lacking merchandise.
A look on the vendor suggestions for Darshita Mobiles, the vendor liable for itemizing the Xiaomi 15 Extremely on Amazon, reveals a number of related complaints. Many purchasers have left evaluations mentioning that the pre-order bonus was not included of their shipments, indicating that this may occasionally have been a widespread concern.
Right here’s What Xiaomi India Mentioned
“Expensive Xiaomi Followers,
You trusted us, and we cannot allow you to down. We’re conscious of the problems a few of you will have confronted along with your Xiaomi 15 Collection orders, and we’re on it.
Our mates at Amazon are already engaged on a repair to make it possible for each concern will get resolved throughout the subsequent couple of days. If you’re dealing with any bother, know that we’ve got obtained your again. You may attain out to us by way of DMs on additional queries along with your Xiaomi 15 Collection orders.
Thanks for standing with us.”
